MAXIMIZE CUSTOMER LIFETIME VALUE

Strengthen customer relationships over time.

Satisfied customers stay loyal and increase in value over time. Ignite-Tek services uses AI-ML technology to analyze which customers are likely to be loyal and why they stay or churn. More easily and cost-effectively develop and maintain long-term, profitable relationships with customers through the lifecycle. Use LucidVueCX to:

• Identify and test the best way to interact with customers at each touch point in the customer journey including through messaging apps, chatbots, SMS, email, etc.;
• More effectively influence a buyer’s next steps to improve renewal rates or uptake of new products and offers; and
• Personalize customer experiences with feedback from every customer engagement, interaction, or conversation as it happens.