Ignite Answers the Call
Whether it’s DRTV, direct mail or a Web banner, when your media launches and responses start coming in, you need to make sure calls are handled optimally in order to maximize sales.
Ignite’s intuitive speech platform and OnTarget predictive modeling algorithms adapt to each caller’s individual profile and deliver a personalized script that can change on the fly according to caller responses.
By analyzing characteristics and behavior of past product buyers, OnTarget customizes up-sell and cross-sell offers – in real-time, automatically. Previous callers and buyers are also identified so the most appropriate scripts and offers can be presented for retention or conversion.
Key features with our powerful response solutions.
- Scalable to support DRTV advertising, mass media activities, or other events
- 24x7x365 availability – every call is answered immediately, all the time
- Support for multiple languages is available
- Velocity real-time reporting and analytics